I sent Scott Hanselman an email this morning asking him how he likes Google Apps after a few months of real use. We are considering using them for hosting our business-related email. He answered the email within 2 hours. Now this is the same Scott Hanselman who runs the Hanselminutes podcast, a popular blog and just started to work for Microsoft. So it is not like he is just sitting around waiting to answer emails from complete strangers.
And, btw, he does like Google Apps.
Thanks for the response, Scott. I do appreciate it.