Comments on: MacBook Pro SuperDrive Burn Problems Update: Fixed with Laser Lens Cleaner!?!

By: Peter

Peter — Thu, 02 Feb 2012 21:26:01 +0000

it’s wonderfully refreshing to see such a constructive help blog. cheers to joel.
i have a macbook pro 2.5 dual from 2008 and as of a few hours ago, CD’s no longer mount. DVD’s do, however. tomorrow i’ll head to buy a cleaning disc and hope to have the same results as many of you have had.

By: Allen Zagel

Allen Zagel — Sun, 29 Jan 2012 07:31:19 +0000

Hi all

Memorex huh? I got both an iMac and MBP as well as a Mac Pro and 1 PC. I tried the Memorex in the slotted drive in my iMac and it wouldn’t work. Got an unsupported disc error message and to make matters worse it jammed and wouldn’t eject.

I finally got it out phew! I haven’t tried it on my MBP I returned the cleaner disc to Staples. Went to Best buy and got another brand; same thing in the iMac.

I posted on the Apple forums and got a reply from a fellow who uses the “B-Tech BIB Laser Lens Cleaner” and says it works good. I also had an old Clean Dr. cleaner that worked on the iMac as well.

Googling the Bib, seems to show it’s only available in the UK so I emailed the USA office. Waiting for a reply.

I’m not ruling out that the problem might be with the drive but it plays CD/DVDs fine and burns just fine as well.

FIY
Regards
Allen

By: Joel Marcey

Joel Marcey — Mon, 28 Nov 2011 05:09:41 +0000

@Alvin – I hope this fix helped you out.

@Rodrigo – I am glad this fix solved your issue.

@Evi – Thank you for the kind words. I am glad this worked out for you. All the best.

By: Evi

Evi — Sun, 27 Nov 2011 12:30:37 +0000

Hello Joel!

Just another BIG THANKS for your advice!
My one-month old Macbook pro and me are so glad!
You really saved me from having such an expensive device
been opened at the Apple service (I woudn’ t like that at all).

It is really amazing how much dirt was swept by the little brush
of the cleaning CD! I saw it under strong light just at the side of the
brush of the CD. I cleaned it, and it kept removing dirt after 5 or 6
cleaning circles!

As for the drive (Matshita DVD-R UJ-898) starting working perfectly
even after the very first cleaning!

Keep up the good work! Be well and happy!

Greetings from Greece!

By: Rodrigo

Rodrigo — Fri, 15 Jul 2011 16:27:23 +0000

Thanks, it worked for me too. I got a Philips CD and DVD Lens Cleaner, put to run and now I read the DVD I needed for installing a software. I got a MPB late 2007… It’s an old machine but I think I can keep using it for a lil longer

By: Alvin

Alvin — Thu, 12 May 2011 19:19:18 +0000

Hey!
Im an owner of a macmini and a macbook. And guess what… Both of the optical drives dont work at all… macmini even rejects CDs now, and macbook doesnt mount DvDs anymore.
Great tip there. Going to head down to the electronics store and hunt for a CD lens cleaner tomorrow… lets see if it works on my two little babies..

By: Joel Marcey

Joel Marcey — Sat, 16 Apr 2011 16:57:59 +0000

Micheal, Jon,

I am so glad this fix worked for you. Let’s hope it stays fixed for a long while

By: Jon Boy

Jon Boy — Sat, 16 Apr 2011 01:37:51 +0000

Bought a macbook off craigslist. I was crestfallen when the drive wouldn’t work. Spent the 10 bux on a disc cleaner when i finally got it to take it played. Popped in the software and voila… SUCESS!!!

THank you!

By: Michael Weiss

Michael Weiss — Thu, 03 Mar 2011 23:44:29 +0000

Thank you so much for this tip. Worked perfectly for me. This should definitely be advertised more as a fix because I know a few people that have had this problem and have replaced their drives.

Saved me a huge headache.

By: Joel Marcey

Joel Marcey — Tue, 01 Mar 2011 00:54:34 +0000

Jon, LeAnne, Dawn, David and Vic:

I am glad this solution helped get your drive up and running again — even if compressed air might have help contribute to the solution in the case of Dawn.

I appreciate the comments from everyone.